Loading...
Features
Pricing
Log In
Start Free Trial
Features
Pricing
Start Free Trial
No credit card required
Help
Forum
Popular
WordPress Plugin
Authorizing Website Toolbox to send email
Embedding a forum into your Squarespace website
Single Sign On - Token Based Authentication
Website Toolbox is not authorized to send email
Creating a Verified PayPal Business Account
How do I delete a post/reply?
How do I delete a topic?
What is my forum address (URL)?
Approving and declining members
Categories
Website Integration
WordPress Plugin
Authorizing Website Toolbox to send email
Embedding a forum into your Squarespace website
Single Sign On - Token Based Authentication
Website Toolbox is not authorized to send email
Using Webhooks
Embedding the forum into your website
Disabling ajax loading in Squarespace
API Documentation
Embedding a forum into your Shopify website
Adding your forum to a WordPress.com website
Single Sign On - SAML
Making your forum layout match your website
Embedding a forum into your Google Sites website
Changing where returned email is sent
Getting your API Key
Embedding a forum into your GoDaddy website
Additional URL parameters for SSO account creation
Single sign on methods
Adding a link to your website on your forum
Embedding a specific forum page into your website
Embedding a forum into your Webador website
Embedding a forum into your Webflow website
How do I update my website name or address?
Embedding a forum into your Weebly website
Embedding a forum into your Wix website
Can I embed the forum into my app?
Changing the width of your embedded forum
Adding a Forum to Your MembershipWorks Website
Joomla Extension
Sample code for making an HTTP request
Linking to your forum on your Squarespace website
Embedding a forum into your Blogger website
The page is redirecting before the embedded forum is shown
Embedding a forum into your Duda website
Drupal forum module
Embedding a forum into your LearnWorlds website
How do I get the HTML code to insert into my website?
Embedding a forum to your Kartra website
Embedding a forum into your IONOS website
Do you have a widget to embed topics into my website?
Embedding a forum into your Moodle website
Embedding a forum into your 3dcart website
Pre-filling fields on the sign up page
Single Sign On - JWT
Why is my embedded forum appearing as a full page?
Changing your API Key
Embedding a forum into your Kajabi website
External pages appear within the embedded forum area
Is the forum embed code search engine friendly?
Embedded forum has extra height or scrollbars
Embedding a forum into your Bubble website
Embedding a forum into your Yola website
400 Bad request API response
Embedding your forum into multiple pages
Embedding a forum into your BigCommerce website
Embedding a forum into your Brilliant Directories website
Embedding a forum into your BoldGrid website
Embedding a forum into your Webs.com website
Website Toolbox Reviews
Installing the forum in a directory/folder of your website
Will I lose any data if I disable the WordPress plugin?
Embedding a forum into your Adobe Business Catalyst website
Using the embed code in Safari
Embedding a forum into your White Fuse website
Embedding a forum into your MemberVault website
Embedding a forum into your uCoz website
Embedding a forum into your Typepad blog
Embedding a forum into your Systeme.io website
Embedding a forum into your Hibu website
Embedding a Forum into Your Jumpseller Website
Embedding a forum into your Jimdo website
Embedding a forum into your uKit website
Removing the "via websitetoolbox.com" text from Gmail
Turning off embedding for mobile devices
Embedding a forum into your Flywheel website
Embedding a forum into your Ghost website
Embedding a Forum into your CustomerHub website
Embedding a forum into your PageCloud website
Embedding a forum into your OpenCart website
Embedding a forum into your Yondo website
Embedding a forum into your Tadabase website
Embedding a forum into your Wild Apricot website
Embedding a forum into your MATRIX LMS website
Embedding a forum into your Webnode website
Embedding a forum into your LearnyBox website
Removing Gmail's untrusted site / suspicious link message
Embedding a forum into your Website-Builder.com website
Embedding a forum into your MotoCMS website
Embedding a Forum into Your Thinkific Website
Embedding a forum into your Volusion website
Embedding a forum into your Lodgify website
Embedding a forum into your Jigsy website
Embedding a forum into your Moonfruit website
Embedding a forum into your Teachable website
Embedding a forum into your Uscreen website
Embedding a forum into your Rise.com website
Embedding a forum into your Simvoly website
Embedding a forum into your Yahoo Small Business website
Embedding a forum into your Strikingly website
Embedding a forum into your Bravenet website
Users
Approving and declining members
Embedding the forum into multiple websites
Embedding the forum into multiple websites
Unembedding the forum from your website
User titles
How can a user edit their profile?
How can a user edit their account preferences or settings?
Logging into your forum account
Sending a welcome email to new users
Emailing all of your users
Facebook Connect
Adding a new custom profile field
Viewing a profile
How can administrators log in?
Editing members
User Accounts
Unbanning a user
Creating a new user account
Changing the username of a user
Deleting members
Assigning an administrator
Viewing online users
Users are unable to verify their email address or reset their password
Inviting users
Banning an IP address
The forum owner user account
Allowing users to log in with LinkedIn
Changing the default members list page
Downloading the users list
Viewing a user's email address
What is a moderator?
Searching for a user
Moderating the content of your forum
Changing the password of a forum user
Hide or change the Sign Up link
Restoring a deleted user
Hide or change the crown and shield icon that appears on moderator and administrator avatars
The email address verification feature
Email notifications of new signups
Banning a user
Two-factor authentication
Displaying the user's post count in posts
I forgot my forum account password
Allowing access by invitation only
Resending an invitation
The Log In and Sign Up links aren't appearing
Clicking the "Approve" or "Decline" link in my email results in "no permission" error.
What is the Members List?
Users receive an invalid or spam email error upon logging in
Custom profile fields
Viewing the users that have an invalid email address
Offline mode
Getting a list of member email addresses
Viewing the actions an administrator or moderator has taken
Hiding the "Members" link
Viewing users that have not verified their email address
Blocking users from a specific country
Preventing users from emailing other users
Allowing users to log in with X
Hiding the "Show Results" button in forum polls
Showing a welcome message to users
Emailing a large quantity of people
Hide the Logout link
Some new users don't appear in the moderation queue
Do members of my forum have to pay any fees?
How do I change my email address?
Viewing information about guest users
Allowing users to log in with Google
Signatures
Assigning an avatar for your account
Using an email address as the username
User's IP address
Preventing users from making their full name private
How can a user delete their account?
Skipping email verification for a user
How do people join my forum?
Can I view the passwords of my users?
Email addresses that contain a plus sign
What is a guest?
Default signup options
Checking if a user is logged in using JavaScript
Ignoring or blocking a user
Resubscribing to emails from the forum administrator
I accidentally deleted the forum owner user account
Disabling user information hover cards
Changing the username format
User invitations disabled
Resending an email verification email
Where do birthdays show?
Users with multiple accounts
Hiding usernames
Only allowing users from specific countries
User's names are shown next to their username
The birthday profile option
I forgot my forum account username
Domain Name
What is my forum address (URL)?
Using your own domain name
Troubleshoot CNAME records
Connecting a domain name with your forum
Identify your domain host
All About URLs and CNAME Records
Free forum domain names
Making emails use your embed page link
How can I use a "naked" domain (a domain without the 'www' prefix) with my forum?
Changing your forum address
I need help with the CNAME record. What should I tell my domain host?
Receiving email on your managed custom domain name
Do I need to update my nameservers?
What is a CNAME?
Topics & Posts
How do I delete a post/reply?
How do I delete a topic?
How do I lock or un-lock a topic?
Moving a post to a different topic
How do I pin or un-pin a topic?
Anonymous/Guest posting
Merging two topics
Moving a topic to a different category
Censored words
How can I get an RSS, JSON, JavaScript, or XML feed of new topics?
Post Approval
Adding a video to a post
AI Moderation
Emojis
Social Sharing
Showing a post number next to each post
Preventing topics from going to the first unread post
Changing the order that posts appear in
Receiving email notifications of new posts
How do I post a new topic?
Mention/tag a user in a post
Changing which topics are automatically followed
Topic views
Preventing post spam
Approving and declining posts
Archiving topics
Attaching files to a post
EasyCode / BBCode
Replying to an individual post
How do I edit a post?
Preventing users from uploading file attachments
How do I post a topic reply?
A post is missing
Sharing a post
Change Word Limit for Post Messages
Adding a direct/private message button to posts
Editing a topic title
Weekly missed content summary email
Unfollowing a topic
Reporting a post
Removing the message from post notification emails
The read/unread status of posts
Change post ownership
Hiding the number of replies
Liking posts
The post edit time limit
Adding monospace text through EasyCode
Inserting HTML or embed code into your post
Link previews and media embedding
Changing the size of emojis
Allowing or preventing users from editing their posts
Showing font options when composing a new post or message
Can I post a topic into multiple categories at once?
Showing topic subjects to guests, but topic content to logged in users only
Viewing the exact date and time of a post
The character limit
Specifying a Facebook Share logo
Inserting a link into your post
Hiding post dates
Following a topic
Limiting the height of photos in posts
How are the topics sorted?
Sending email notifications of new posts to an email address
Replying to posts via email
Viewing a single post
Enabling browser push notifications
Why does disliking a post require a reputation of at least 2?
Turning off followed content email notifications
Removing the dislike button
Posts with questionable content
Disabling automatic browser push notification prompts
Topic sorting methods
Hiding the text color option from the post editor
How do I hide the print option?
Allowing or preventing users from deleting their posts
Viewing a topic using a topic ID
Unformatting copied text
What are top topics?
How often are topic views updated?
Replies per page
Viewing who liked a post
Requiring approval of posts with links
Preventing audio and videos from being downloaded
Printing a topic
How do I find the URL or address of a topic?
Default topics per page
Showing the full post in search results
Preventing long posts from being collapsed
General
How do I insert the HTML code into my website?
Integrating the chat room with your forum
Specifying Terms & Rules for your forum
Importing content from a different system
Setting the forum language
Instant messenger
Exporting your forum content
Mobile app
Forcing guests to login before allowing access to the forum
Changing the forum home page
What integrations are available?
Reducing the returned or spam email rate
Temporarily disabling your forum
Why isn't my feed loading properly?
Promoting your forum
Making your forum both private and hidden
Requiring the page to be loaded in a frame
Making your forum private
Add an app icon for your forum to your mobile home screen
How do I insert HTML code into my forum?
Setting the ads.txt file
New feature requests
Clearing your browser's cache, cookies, and history
How do I update my website name or address?
How do I delete my forum?
Using SSL (HTTPS) with your forum
App installation prompt
How do I add a logo/picture/image to the top of the page?
Taking a screenshot
Can I create more than one forum in my account?
Adding a cookie consenst dialog
Retrieving a deleted item
How do I create a forum?
Is the forum GDPR compliant?
Importing users from a different system
Making your forum public
What features are available?
The 403 forbidden error
What is a page view?
Adding a custom footer to emails
What is the IP address of Website Toolbox?
Learn HTML
Where are your data centers located?
How long do you keep the data?
Where can I find your Terms of Service?
Linking to Website Toolbox using a banner or logo
Preventing questionable ads from appearing
Why doesn't the HTTPS indicator appear in my browser?
What's New
Where is your DMCA policy?
Who owns the data?
Where can I view my support tickets?
How do I contact Website Toolbox?
Do I have to have my own website?
Where can I find your privacy policy?
Preventing a different language from being used
The Access Denied error
What is a tool?
The WYSIWYG advanced text editor
I'm not able to receive emails
Are there ads on the forum?
Forum examples
Are there any limitations?
Do you allow adult content?
How does Website Toolbox prevent against malware and viruses?
Password protecting your forum
Making a category public
What security features are available?
Blocking robots
Changing which Gmail category/tab emails appear in
Why is user-to-user email being sent from the outgoing email address?
Service-level agreement
Complaints
What cookies are stored by the forum?
What browsers are supported?
Redirecting HTTP pages to HTTPS
Emails go into the spam folder
Themes & Appearance
Adding a link to the navigation menu
Common CSS theme customizations
Changing the appearance of the topic title links
Adding your own CSS code
Customizing your theme
Changing the text size
Removing the language drop down
Uploading a logo
Changing the appearance of the category title links
What languages are supported?
Uploading a header image
Changing the logo link
Customizing your forum's text
Changing the font style
Changing who forum emails come from
Centering your logo
Which themes are the new themes?
Specifying the forum's description
Do I need to know HTML or CSS?
Using a valid top-level domain name for Google Adsense
How do I change my Website Toolbox username?
Changing the appearance of letter avatars
Linking the header image
Preventing numbers from being rounded
Which themes are responsive?
Why aren't the images loading?
Activating a theme
Changing the background color
Removing the hide category icon
Changing the appearance of usernames
How do I add a favicon (site icon)?
Adding a "back to top" icon
Changing the color of posted links
Limiting the height of posts
How do I remove Website Toolbox branding?
Changing your forum's title
Centering layout content
Changing the background image
Hiding the title on your page
Paid Access
Creating a Verified PayPal Business Account
Requiring users to pay to access the forum
Paid Access Overview
Donations
Giving paid access to a user
Requiring users to pay to access a category
Paid Access Best Practices
Configuring your PayPal account for Paid Access
Viewing your premium forum subscriptions on PayPal
Canceling a user's paid subcription
What is the Expired user group?
If I change the pricing, will old users continue with the older pricing?
Creating multiple or discounted Paid Access pricing plans
How can a user cancel their paid access subscription?
Removing paid access for a user
Changing the PayPal account used for Paid Access
Requiring users to pay for features on the forum
Viewing a paid access user's transactions and Profile ID
Does changing the cost of Paid Access affect users who already subscribed?
Getting a user's PayPal Profile ID
Viewing the users that have paid
Where do the Paid Access payments go?
Are there any fees for Paid Access?
How much does a business PayPal account cost?
PayPal encryption error
Categories
Unfollowing a category
Putting a category under a heading
Making a category private
What is a category? What is a heading?
How do I edit a category's title or description?
Visibility of private categories
Creating a subcategory
Changing the order of your categories and headings
How do I unlist a category?
Setting a user group's category permission
How do I create a category?
Hiding the list of subcategories
Forcing guests to login before allowing access to a category
Making a category accessible to only a few users
Hiding and unhiding categories
Password protecting a category
Assigning a category moderator
Automatically logging a user into a password protected category or forum
How do I delete a category?
What is a subcategory?
Following a category
Collapsing the list of subcategories
Changing a category moderator's permission
How do I delete a heading?
Creating a heading
Viewing the actions a category moderator has taken
Creating a forum without categories
Removing a category moderator
Why isn't the password protection feature asking for the password?
How to show or hide subcategory topics
Combining categories
How do I edit a heading?
Getting the ID of a category
Showing the moderators of a category
Page Views
Reducing page view usage fees
Integrating Google Analytics or Google Tag Manager
Website Toolbox shows more page views than third-party analytics tools
Latest page views
What time zone is used for the forum statistics?
Most active users
Viewing detailed page view statistics
Why are the prices based on page views instead of features?
What if there is a spike in my page view usage?
What is a page view?
Guest Top Page Viewers on a private forum
What is an active user?
User Groups
Adding users to a user group
Changing a user's group
User Promotions
Editing a user group's default permission
Editing or deleting a user group promotion
What are user group promotions?
An introduction to user groups and permissions
Adding a user group promotion
Membership to multiple groups
Retrieving a user group's ID
Creating a user group
Deleting a user group
What is a user group?
Files
Post attachments
The maximum file size
How to specify what types of files can be uploaded
How do I delete an uploaded file?
Preventing uploaded photos from being resized
Purchasing additional storage
Preventing users from downloading attachments
How do I delete a file attachment?
What is an avatar?
How do I delete an avatar?
Tags
Enabling tagging
Specifying category images
Messages
Deleting a conversation
Sending a message
Messages
Receiving email notifications for new messages
Search Engines
Connecting to Google Search Console
Why are some pages blocked in the robots.txt file?
Search engine spidering
Specifying meta tags
Preventing your forum from being indexed by search engines
Allowing posted links to be followed by search engines
Preventing search engines from indexing user profiles
Blocking a specific search engine or bot
Preventing a category from being indexed by search engines
Allowing search engines to only index topic titles
Adding meta tags on specific pages
Why are search engines appearing even though my forum is private?
Is there a sitemap?
Polls
How do I create a poll?
How do I edit or delete a poll?
Making your poll results public
Can a user edit their own poll?
Can guests vote on polls?
Billing
How do I change my plan or package?
How can I get a receipt or invoice for my purchase?
How much does the forum cost?
How do I purchase or renew my service?
Viewing your billing history
Make a deposit
Do you offer discounts to non-profit organizations?
Removing a debit or credit card from your account
How do I change the length that my subscription will renew for?
How do I purchase my forum?
Adding a debit or credit card to your account
Where do I send my check or money order payment?
Updating your debit or credit card information
Activating automatic renewal of your subscription
How do I extend my free trial?
What happens when my free trial ends?
Paying using Bitcoin
What is your refund policy?
How can I pay with PayPal?
Why are ads being shown on my paid forum?
What is the transaction fee?
How do I renew my forum?
Albums
Photo Albums
Creating a photo album
Calendars
Adding an event
Editing a calendar event
Approving and declining events
Enable or disable the calendar
Emailing users when a new event is posted
What are multiple calendars for?
Activating or disabling event approval
Deleting an event
Editing calendar settings
Setting a user group's calendar permission
Removing a calendar moderator
Viewing the actions a calendar moderator has taken
Creating a new calendar
Assigning a calendar moderator
Removing an event reminder
Requesting an event reminder
Changing a calendar moderator's permission
Types of events
Deleting a calendar
Chat Room
Popular
Integrating the chat room with your forum
What features are available?
User accounts
How long is the chat history stored?
Viewing the members list
Guest login
Private messages
Assigning an administrator
Approving and declining members
Clearing the chat history
Categories
General
How do I insert the HTML code into my website?
Integrating the chat room with your forum
What features are available?
Requiring the page to be loaded in a frame
How long is the chat history stored?
Clearing your browser's cache, cookies, and history
How do I update my website name or address?
How do I add a logo/picture/image to the top of the page?
Taking a screenshot
Retrieving a deleted item
The 403 forbidden error
What is a page view?
Clearing the chat history
Learn HTML
What is the IP address of Website Toolbox?
Are messages in the chat room persistent?
Where can I find your Terms of Service?
Linking to Website Toolbox using a banner or logo
Preventing questionable ads from appearing
Who owns the data?
Where is your DMCA policy?
Do I have to have my own website?
How do I contact Website Toolbox?
Where can I find your privacy policy?
Where can I view my support tickets?
What is a tool?
What languages are supported?
Users
User accounts
Viewing the members list
Guest login
Private messages
Assigning an administrator
Approving and declining members
Banning a guest
Changing your avatar
Banning a member
Deleting a user
Billing
How do I change my plan or package?
How can I get a receipt or invoice for my purchase?
How do I purchase or renew my service?
Viewing your billing history
Make a deposit
Do you offer discounts to non-profit organizations?
Removing a debit or credit card from your account
How do I change the length that my subscription will renew for?
Where do I send my check or money order payment?
Adding a debit or credit card to your account
Updating your debit or credit card information
Activating automatic renewal of your subscription
Paying using Bitcoin
What happens when my free trial ends?
What is your refund policy?
How can I pay with PayPal?
Website Toolbox Account
How do I delete my Website Toolbox account?
Changing your Website Toolbox account password
How do I change my email address?
Change the ownership of your Website Toolbox account
Linking multiple Website Toolbox accounts together
How do I change my Website Toolbox username?
I forgot my Website Toolbox account password
I forgot my Website Toolbox account username
Why is my Website Toolbox account disabled?
You may also
contact us
for help with your questions.